Heartland Hotel Fox Glacier

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1 night

1 room, 2 adults, 0 children

All properties in Fox Glacier

Heartland Hotel Fox Glacier

Name: Heartland Hotel Fox Glacier
Address: 11 Cook Flat Road, Fox Glacier, West Coast, 7859, New Zealand, 11 Cook Flat Road, Fox Glacier, 7859, New Zealand
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 3.8

11 Cook Flat Road, Fox Glacier, West Coast, 7859, New Zealand

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Last booked 12 hrs ago

Amenities

Private parkingFree

Luggage storage

Bar

Restaurant

Wi-Fi in public areasFree

Front desk (limited hours)

Tour and ticket booking service

Clothes dryer

All amenities

Property Description

7.6/10

Good

very good, very powerful

All 50 reviews

Surroundings

Airport: Mount Cook Airport

(450.4 km)

Landmarks: The Helicopter Line Fox Glacier

(<100m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room

1 King bed

Has window

Non-smoking

Private bathroom

Bathtub

Refrigerator

Room Details

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Standard Queen Room

1 Queen bed

Has window

Non-smoking

Private bathroom

Bathtub

Refrigerator

Room Details

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One-Bedroom Suite

1 Queen bed

Has window

Non-smoking

Private bathroom

Refrigerator

Private toilet

Room Details

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Standard Twin Room

2 Single bed

Has window

Non-smoking

Private bathroom

Bathtub

Refrigerator

Room Details

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Standard Triple Room

3 Single bed

Has window

Non-smoking

Private bathroom

Bathtub

Refrigerator

Room Details

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Guest Reviews

7.6/10

Good

50 reviews

Verified Reviews

Cleanliness7.8
Amenities7.5
Location7.8
Service7.5

Average for similar properties in Fox Glacier

Most Mentioned

AI Summary

Consistently praised for friendly staff, clean rooms, and convenient location for glacier activities. Guests appreciated the comfortable beds, cozy and well-maintained rooms, and generous, varied breakfast.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 14, 2025

The hotel's location is excellent. It is the closest hotel to the Fox Glacier hiking meeting point, and the glacier mountains are right outside the window. The service is a bit poor... The wifi signal in the room we were given was not good at first. We reported it to the front desk, but they said they had never received such complaints and expressed disbelief... I was speechless... Fortunately, they finally changed us to another room near the center, which also solved the wifi problem.

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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

November 18, 2024

Thanks to the staff of Ctrip for helping us cancel a room. An old man who was traveling with us fell and could not go. The staff of Ctrip helped us coordinate repeatedly, and the hotel finally agreed to cancel the room reserved by the old man. Thanks to Ctrip!

Original TextTranslation provided by Google

N‍u‍o‍g‍e‍l‍a‍d‍e‍z‍h‍o‍u‍z‍h‍a‍n‍g‍l‍i‍a‍o

February 29, 2024

very good, very powerful

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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

February 25, 2024

Service is super good

Original TextTranslation provided by Google

t‍s‍g‍0‍3‍1

February 20, 2024

A very nice hotel with rich breakfast. Recommended to friends.

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h‍h‍w‍b‍8‍8‍8

February 15, 2024

The hotel is right next to the departure point for the Fox Glacier helicopter, and you can walk there after checking in. It rained when we came so we couldn't make the trip, but the hotel itself was pretty good and the room was large. The only drawback was that the water pressure was very low and the shower was not very comfortable. Breakfast is a Western-style buffet breakfast, which is not rich but enough to satisfy you. You can have dinner for white people at the whitepub coffee shop next to the hotel. It costs NZD 25-30 per person and the taste is okay. Hotels in Fox Glacier are generally expensive. After 11 days in New Zealand, this is the only one with a price over 1,000.

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C‍h‍e‍r‍i‍e‍ ‍T‍e‍o‍w

January 3, 2024

Horrible, horrible experience. Air condition was not working during SUMMER and instead they provided a fan that could not oscillate and was louder than an airplane propeller when turned on. I asked for a refund but they refused. Do not book at all cost.

C‍h‍e‍n‍x‍u‍a‍n‍r‍u‍i‍（‍z‍h‍o‍n‍g‍g‍u‍o‍y‍i‍n‍g‍y‍a‍n‍g‍x‍u‍e‍h‍u‍i‍y‍i‍n‍g‍y‍a‍n‍g‍g‍u‍w‍e‍n‍）

October 22, 2023

I was very satisfied with my stay in this hotel. It feels like it was recently renovated. The bed is very comfortable Also very clean. The service quality is also quite high. We arrived at the hotel late that night, and the waiter helped us check in and park our car in the parking area. Help with luggage. kind

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Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 14:00

Check-out: Before 10:00

Front desk hours: [Mon-Sun]07:00–22:00

If you plan to arrive after 22:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 07:00-10:00 Open

Age	Fee
Children 17 years old and under	NZD 20.00 (approx. PHP 686.17) per person
Adult	Buffet:NZD 30.00 (approx. PHP 1,029.25) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Opened: 1928
Renovated: 2015
Number of Rooms: 49

With a stay at Heartland Hotel Fox Glacier in Fox Glacier, you'll be within a 5-minute walk of Te Wahipounamu and Fox Glacier Glow Worm Forest. This eco-certified hotel is 3.2 mi (5.1 km) from Lake Matheson and 3.2 mi (5.1 km) from Lake Gault.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Grab a bite to eat at White Pub & Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

The front desk is staffed during limited hours. Free self parking is available onsite.

Make yourself at home in one of the 51 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Heartland Hotel Fox Glacier?

The cancellation policy for Heartland Hotel Fox Glacier varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Heartland Hotel Fox Glacier?

Standard check-in time at Heartland Hotel Fox Glacier is 14:00 and check-out time is 10:00.

Can I bring my pet inside the Heartland Hotel Fox Glacier?

As much as we love pets, unfortunately, we are unable to accommodate them in Heartland Hotel Fox Glacier.

How far is the Heartland Hotel Fox Glacier from the closest airport?

The closest airport is Mount Cook Airport, and it is about 5 hours 38 mins from hotel by car (450.4 km).

Is airport shuttle service offered by Heartland Hotel Fox Glacier ?

No, the Heartland Hotel Fox Glacier doesn't offer airport transfer services.

About This Property

Nearest Airport	Mount Cook Airport
Distance to Airport	450.41KM
Average Price From	PHP7233
Hotel Star Rating	3